How Are We Doing?

Since our time here in Murfreesboro began, we have seen countless customers come through our doors, and we are proud to say that nearly all of these customers left more than satisfied.

If you don’t believe us, simply look below to see some of the many reviews and testimonials that our previous customers have provided.

Customer Lobby
1200 Reviews
4.9 out of 5 stars
Sort by: Latest review first / Highest rating first
Phillip Ohnemus 21 Sep 2019
I cannot stress enough how happy I am to do business with Murfreesboro Hyundai Volkswagen. When you talk about a business going the extra mile they went above and beyond… for me and my wife they actually went an extra 1,700 miles. You see my wife and I live in Billings, Montana. We had a proble...m getting the vehicle we wanted at the price we wanted in Montana. The fine folks at Murfreesboro Hyundai Volkswagen in Tennessee learned of our dilemma and reached out to us to help. At first, we were skeptical they would be able to help us as we were so far away. But boy did they come through! They found us the Red 2019 Kona SEL we wanted. They had it shipped from a dealership in Kentucky to their dealership in Tennessee. Once they had it they cleaned it up and had it shipped to our front door in Montana! You are probably thinking that we were silly to work with a dealership so far from home and that we probably spent a lot more to buy our vehicle this way. You may be surprised to learn we actually saved $4,000 dollars by working with them. We financed through another company and we declined the dealer extras, but still they worked with us. So how does buying from so far away work? Well, they made it very easy for us. We paid a $500 deposit to show we were serious buyers then they secured the car from Kentucky. Once they had it they sent us our paperwork overnight through UPS. We spoke with their finance director by phone and went through everything together. They answered all of our questions and get this… they told us to wait to submit our payment until we had our vehicle here in Montana and had a chance to look at it and make sure it was everything we expected. I am sure Murfreesboro Hyundai Volkswagen does enough business in their own backyard that they could have just went about their business as usual… but they saw an opportunity to help us so far away and they seized it. Now how did they hear of our problem in the first place? Well in full disclosure; one of their salesmen is my wife’s uncle. He knew we’d been looking for a while and he knew we recently had a bad experience in Montana. It was he who went to his manager and shared our story. His manager didn’t blink an eye and asked how they could help? That’s how it all started. If this dealership is willing to go the extra 1,700 miles to help us, I can only imagine what they will do for those in their own backyard. We’ll be looking to add another vehicle in 2020. I don’t know what it will be just yet, but I do know from where it will come. Murfreesboro Hyundai Volkswagen you guys have made a raving fan out of me. Thank you for helping us to stay in the Hyundai family. Phillip Ohnemus Show more
5 rate
DealerRater
tidkids 19 Sep 2019
Wow! What an experience. Robbie Crowder, you are a Rock Star to be able to keep up with us kids!! We loved every minute of it. Love, love our 2019 Audi Q7. What a dream car. Entire transaction moved very quickly. Would highly recommend the people that deal with you here. Oh, p.s. we must not leave o...ut the blue arm bandit, Mr. Wes. You guys really know how to make a person SMILE!! Show more
5 rate
DealerRater
vikings7 30 Aug 2019
While I can't speak to ALL the salesmen at this dealership, Boyd was awesome! He helped guide us through based on our basic requests and gave us so much to think about! Can't wait to come back to purchase
5 rate
DealerRater
vhackett 30 Aug 2019
Just wanted to say how much I appreciated Jessica Conley’s experience when I walked into this dealership with questions about a new car for me. She was professional and so helpful in my search. I decided now isn’t the time for me to buy but I will certainly call on Jessica when I am ready to pur...chase my new car. Show more
5 rate
DealerRater
jdbaybee 30 Aug 2019
I came with a lot of questions and Boyd was able to help me with all of them. He was SO patient with me. I will definitely be telling my friends to keep him in mind if they are needing a new car.
5 rate
DealerRater
wesdabest 30 Aug 2019
Never have I had a salesmen go the extra mile like Boyd. Top notch experience. He was patient with me and always made sure all my questions were answered!
5 rate
DealerRater
beautifulakers 30 Aug 2019
Murfreesboro VW-Hyundai has a great assortment of cars and their salesman Boyd is quite a catch. I always feel pressured at dealerships and he really listened and didn't pressure me into anything I didn't show interest in.
5 rate
DealerRater
millertime789 30 Aug 2019
Boyd is by far one of the nicest salesmen I've come into contact with. Smart, understandable and seems to enjoy what he does. Enjoyed working with him.
5 rate
DealerRater
JamCar1 30 Aug 2019
Jessica gave us an entire tutorial as we are just beginning our car search. She is patient, enthusiastic and knowledgeable and we left impressed with her as well as the cars she taught us about. When we buy, it will likely be an ATLAS because they are great vehicles but also because of Jessica’s e...xpertise, patience and easy going way! We look forward to working with Jessica for our next car adventure! Show more
5 rate
DealerRater
Havewheelwilldrive 30 Aug 2019
Very happy with my customer service, Jessica was smart, nice, and willing to work with me to find what I needed. Definitely a life saver!
5 rate
DealerRater
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